We are always happy to accept returns as long as the item hasn't been worn (except for trying on) and is returned with any tags securely attached and original clear packaging (if possible but not essential). Our return period is 30 days from date of purchase.
We will enclose a form with your item that contains the returns instructions. If this form is missing, please email us at [email protected] and we will email one to you. Our returns procedure is very easy - simply fill in the important bits on the form, cut out the returns address and send back with your item. Customer pays return postage. We recommend you get a receipt of posting from the Post Office and keep safe until the refund has been actioned. For customers outside the EU, please email us for return instructions.
In the unlikely event your item is faulty, please email us first via [email protected] before wearing and returning. A replacement item will be sent in the first instance once the original has been returned (do not return anything until you contact us and receive a reply). Refunds for faulty items will only be actioned if items are out of stock with the supplier or at our discretion. If the item is faulty but you want a different size (i.e. an exchange), then normal return procedures apply i.e. customer pays return postage and then we send out the new size free of charge.